09 - 11 July, 2018 | The Hurlingham Club, London, United Kingdom

Conference Day 2

8:30 am - 9:00 am Registration & Networking

9:00 am - 9:10 am Welcoming Remarks

9:10 am - 9:40 am What you can do for artificial intelligence

Christophe Castan - Head of Artificial Intelligence AXA
• Ask not what AI can do for you, ask what you can do for AI
• How to empower your people through AI: Switch mindsets to “AI is good and will augment me as an employee
and a person”
• From process-driven to data driven to AI-driven: Redefine the roadmap of your business processes and data flows
• (Case Study) NLP for Entreprise Communication Management: Expected Reaction Management powered by AI
img

Christophe Castan

Head of Artificial Intelligence
AXA

  • Execute a global strategy for the development of RPA and AI technologies
  • Driving a top down strategy for the execution of intelligent automation
  • The importance of a centre of excellence and internal collaboration
  • Combine unstructured data and analytics capabilities to positively enhance your processes
img

Dalith Steiger

Co-Founder
SwissCognitive

img

Julian Cork

Chief Operating Officer
Landbay

img

Scott Abrahams

Senior Vice President, Business Development
MasterCard

img

Nadia Abouayoub

Committee Member, Specialist Group on Artificial Intelligence
BCS

10:20 am - 10:50 am Networking Break


Group 2

IDG K

10:50 am - 12:15 pm Optimise the relationship between Operations and IT to maximise your results
Tatiana Vell - Head of Robotic Automation CoE Swiss Re
img

Tatiana Vell

Head of Robotic Automation CoE
Swiss Re

IDG L

10:50 am - 12:15 pm The impact of culture on AI
James Lawther - Head of Insight and Improvement RSA
  • Create an environment where people can try new things
  • Identify the problems and be prepare to address them
  • Use data analytics to make decisions
img

James Lawther

Head of Insight and Improvement
RSA

IDG M

10:50 am - 12:15 pm Create a transparent governance structure
Peyman Dabiri - RPA Lead Handelsbanken
  • Establish a clear agenda before your automate
  • Negotiate the balance between IT and the Business in your governance model
img

Peyman Dabiri

RPA Lead
Handelsbanken

IDG N

10:50 am - 12:15 pm Drive positive change throughout RPA or AI implementation
Ashima Kanwar - Global Reengineering Lead American Express
img

Ashima Kanwar

Global Reengineering Lead
American Express

IDG O

10:50 am - 12:15 pm Creating an eco-system to deliver intelligent automation
Gary Harrold - Chief Executive Officer Swiss Post Solutions
  • Where to start the journey in creating a functioning eco-system
  • The areas to focus on to ensure an efficient eco-system
  • The real value of implementing an eco-system


img

Gary Harrold

Chief Executive Officer
Swiss Post Solutions

IDG P

10:50 am - 12:15 pm OCR, ICR, API, NLP and unstructured data
  • What are the best tools and technologies to make sense of unstructured data
  • Turn unstructured data into value business insight

IDG Q

10:50 am - 12:15 pm How RPA can give you greater regulatory compliance
  • Use RPA to aggregate data and enhance the efficiency of regulatory reporting
  • Overcome risk assessment and root-cause analysis processes with RPA

IDG R

10:50 am - 12:15 pm Design bots to improve risk management
  • How RPA is a benefit to due diligence and risk reporting
  • The benefits for risk management of RPAs ability to integrate with a variety of systems

IDG S

10:50 am - 12:15 pm Blockchain as the perfect accompaniment for RPA
  • Why or why aren’t you looking at Blockchain alongside RPA
  • How Blockchain and RPA can be combined for rapid business growth

IDG T

10:50 am - 12:15 pm Chat bots as a tool for improving customer service and quality
  • Use chat bots to understand your customers and offer them personalised products
  • How chat bots can detect customer complaints before they come in

12:15 pm - 1:15 pm Networking Lunch

Mature RPA

1:15 pm - 1:50 pm Discover how RPA will affect a people orientated structure
Michael Baldauf - Head of Efficiency and Process Management Raiffeisen
• How does RPA impact your
organisational structure
• Why Agile is imperative if you
are using robotics
• Why you should put the business
first then use IT for delivery
• Using robots as outsourcing
partners

Michael Baldauf

Head of Efficiency and Process Management
Raiffeisen

Mature RPA

1:50 pm - 2:25 pm How a robust governance model has harnessed RPA maturity and growth
Kevin Mowles - Head of Business Solutions Leeds Building Society
  • Provide process transparency with IT and your infrastructure
  • Track and log issues with your processes
  • How a dedicated governance support group can contribute to your efficiency
  • Use RPA at the front end in between major transformation projects
  • Use your bots as an interface between systems as you scale
img

Kevin Mowles

Head of Business Solutions
Leeds Building Society

Mature RPA

2:25 pm - 3:00 pm Don’t do robotics, if you do not know where the benefits are: Why clear Governance is a critical success factor for RPA
Dr. Udo Milkau - Chief Digital Officer DZ Bank
img

Dr. Udo Milkau

Chief Digital Officer
DZ Bank

Governance

1:15 pm - 1:50 pm RPA & AI: You can talk the talk, but can you walk the walk?
Thierry Derungs - Chief Digital Officer BNP Paribas SA
Gaelle Berrier - Programme Manager, RPA BNP Paribas
  • Where and how to start
  • How innovation and agility are key to succeed
  • Are RPA and AI THE cure for everything and how to manage expectations
  • RPA and AI in practice at BNP Paribas Wealth Management
img

Thierry Derungs

Chief Digital Officer
BNP Paribas SA

img

Gaelle Berrier

Programme Manager, RPA
BNP Paribas

Governance

1:50 pm - 2:20 pm Combine BPM and RPA, and deliver them as one
Anders Emil Balk-Moller - Senio Project Manager, Robotics Centre of Excellence Danske Bank
If RPA is not feasible or
affordable in all legacy systems,
then execute within BPM
• The importance of involving IT
on RPA journeys
• Use your Centre of Excellence
to help deliver operations and
automation technologies as one
img

Anders Emil Balk-Moller

Senio Project Manager, Robotics Centre of Excellence
Danske Bank

Governance

2:25 pm - 3:00 pm Risk: The Machine Learning vs. the Legacy Problem
Javier Rodriguez Zaurin - Head of Data Science & Products Simply Business
  • How solving the “risk problem”
or improving the current
solutions is relatively easy
• Why monetising the algorithm
is close to impossible for 99%
of the companies out there
img

Javier Rodriguez Zaurin

Head of Data Science & Products
Simply Business

Cognitive Automation & AI

1:15 pm - 1:50 pm Machine Learning and Intelligent Automation: The thoughtful convergence of RPA and analytics
Penka Bocheva - Senior Manager, RPA & AI RBC
• Wealth Management and Next
Generation Optimization at
Canada’s largest bank
• Maturing RPA into Intelligent
Automation
• Driving the efficiency of RPA by
introducing Machine Learning
• The importance of quality data
• Advancing AI in RBC
img

Penka Bocheva

Senior Manager, RPA & AI
RBC

Cognitive Automation & AI

1:50 pm - 2:25 pm Machine Learning and Intelligent Automation: The thoughtful convergence of RPA and analytics
Penka Bocheva - Senior Manager, RPA & AI RBC
Wealth Management and Next
Generation Optimization at
Canada’s largest bank
• Maturing RPA into Intelligent
Automation
• Driving the efficiency of RPA by
introducing Machine Learning
• The importance of quality data
• Advancing AI in RBC
img

Penka Bocheva

Senior Manager, RPA & AI
RBC

Cognitive Automation & AI

2:25 pm - 3:00 pm Converge data, AI and RPA to deliver a major Digital Transformation at PwC
Peter Sergio Larsen - Director & Head of AI, Data Science & Data Engineering PwC
  • Consolidate your data
  • Investigate the data before applying it to your AI model
  • Embed data into your AI model to reduce work and risk
  • Automate on top of your AI model to make decisions on humans behalf
img

Peter Sergio Larsen

Director & Head of AI, Data Science & Data Engineering
PwC

3:00 pm - 3:30 pm Networking Break

3:30 pm - 4:00 pm The Big Debate: Should Intelligent Automation sit with Operations or IT?

Gilbert Hannouche - Head of Process Improvement Solutions Credit Agricole CIB
David Bennett - Head of Operational Excellence AXA
  • Where do RPA and cognitive capabilities fit and who should take ownership?
  • Building a governance framework
  • Understanding disruptive technologies and their business potential
img

Gilbert Hannouche

Head of Process Improvement Solutions
Credit Agricole CIB

img

David Bennett

Head of Operational Excellence
AXA

4:00 pm - 4:30 pm Master robotics to make the step towards cognitive automation and machine learning

Leonardo Roman - Director, Intelligent Automation Prudential Assurance
How transparent governance and a collaborative centre of excellence can create opportunities for growth
• Design the business model and create the case for RPA implementation and industrialisation
• Use robotics to help you manage unstructured data
• Simplify the complexity of processes for intelligent automation
img

Leonardo Roman

Director, Intelligent Automation
Prudential Assurance

4:30 pm - 4:40 pm Closing Remarks