09 - 11 July, 2018 | The Hurlingham Club, London, United Kingdom

Pre-Conference Workshop Day

8:30 am - 9:00 am Registration & Networking

RPA Fundamentals

9:00 am - 11:00 am Develop an RPA programme within your business transformation
Leonardo Roman - Director, Intelligent Automation Prudential Assurance
  • Build your case within the business and establish a vision before you begin
  • Work closely with the relevant business units, particularly IT, to show the benefits of RPA and remove issues before they arise
  • Identify areas and processes that are ripe for automation
  • Is there a cultural question mark and how do you overcome that
  • Develop a self-sufficient strategy

Leonardo Roman

Director, Intelligent Automation
Prudential Assurance

Data-Driven Intelligence

9:00 am - 11:00 am How structured and unstructured data will take your RPA to another level
Bertram Lutz - Head of Solution Engineering Celonis
  • The value structured and unstructured data can give your business
  • Combine unstructured data with analytics to augment process improvement
  • Use cognitive automation at the front end to support the lack of structured data in RPA
  • Combine data and RPA to make better business decisions

Bertram Lutz

Head of Solution Engineering

Practical IA

9:00 am - 11:00 am Develop a new business model through RPA, AI and data analytics
Nadia Abouayoub - Committee Member, Specialist Group on Artificial Intelligence BCS
  • Work with senior leadership to bring disruptive technologies into your organisation
  • End-to-end intelligent automation: What do the front and back offices need to succeed
  • Ensure technology is converged with data
  • Manage structured and unstructured data and make the most of the value it can add to your business

Nadia Abouayoub

Committee Member, Specialist Group on Artificial Intelligence

11:00 am - 11:30 am Networking Break

11:30 am - 1:30 pm Bringing robots to life: Achieve best-in-class Automation Results

  • How Robotic Process Automation can drive transformational business process improvement
  • Master Robotic Process Automation on an enterprise scale

Witness first-hand how a leading robotic process automation provider builds a bot tailored to your needs. Interact and integrate with the system to find yourself and your business’ needs in the robot!

11:30 am - 1:30 pm Data management as a customerfocused game changer

  • What data do you need to embed into your automation and AI models
  • Use data analytics with RPA to deliver continuous improvement
  • Interpret your RPA data to create more personalised products
  • Real-time decision making through the convergence of data and RPA

11:30 am - 1:30 pm How to compliment RPA with cognitive automation to take your business to the next level

  • How RPA and cognitive automation can build on each other and bridge the gap to AI
  • Enhance your customer service with a convergence of RPA and cognitive automation
  • Why a better use of data analytics is imperative for achieving the best results in cognitive automation
  • The management needed to deliver RPA and cognitive automation that will directly impact the business

1:30 pm - 2:30 pm Networking Lunch

2:30 pm - 4:30 pm Turn your RPA success into a scalable industrialisation project

  • How scaling RPA can provide cultural benefits and offer an increased customer focus
  • How to create a compelling business case and group-wide standards that align to your organizational strategy, so that stakeholders will buy into you
  • Identify which processes to automate and enhance your data quality to increase opportunities for automation
  • Combine RPA with customer experience, process excellence and digital offerings
  • Work with IT on agile development: RPA responsibility in process efficiently

2:30 pm - 4:30 pm Combine big data analytics with AI to transform your business model

  • Base your business model on big data and crowd sourcing
  • Use the data available to improve the service it provides to customers
  • Identify which processes will benefit and enhance your data quality to increase opportunities for intelligence and automation
  • Leverage data to add value-led products for your customers

2:30 pm - 4:30 pm Use AI technology to manage internal requests and external complaints

Andy Fitze - Co-Founder SwissCognitive
  • Create a cognitive assistant who provides answers to common questions
  • Reduce internal traffic and speed up the response time for standard requests
  • Reduce effort of handling customer complaints
  • Use cognitive assistants and human employees together

Andy Fitze


4:30 pm - 4:45 pm End of Pre-Conference Workshop Day