08 - 10 July, 2019 | London

Pre-Conference Workshop Day

8:30 am - 9:00 am Registration & Networking


9:00 am - 11:00 am Lean how to get 100% transparency into your as is business processes
Bertram Lutz - Head of Solution Engineering, Celonis
  • Leveraging the power of your data, Celonis reconstructs and visualized your as is processes
  • Understand where your process is broken and how to fix it

Bertram Lutz

Head of Solution Engineering


9:00 am - 11:00 am Develop a new business model through RPA, AI and data analytics
Nadia Abouayoub - Committee Member, Specialist Group on Artificial Intelligence, BCS
  • Work with senior leadership to bring disruptive technologies into your organisation
  • End-to-end intelligent automation: What do the front and back offices need to succeed
  • Ensure technology is converged with data
  • Manage structured and unstructured data and make the most of the value it can add to your business

Nadia Abouayoub

Committee Member, Specialist Group on Artificial Intelligence

11:00 am - 11:30 am Networking Break


11:30 am - 1:30 pm Build-a-Bot: bringing software bots to life
  • How Robotic Process Automation can drive transformational business process improvement
  • Master Robotic Process Automation on an enterprise scale

Witness first-hand how a leading robotic process automation provider builds a bot tailored to your needs. Interact and integrate with the system to find yourself and your business’ needs in the robot!


11:30 am - 1:30 pm How to complement RPA with process discovery AI to take your business to the next level
Adam Crocker - Sales Director UK&I, Kryon Systems
Dominic Dunkley - Senior Sales Engineer, Kryon Systems
  • Discover processes across your organization using automated Discovery Robots
  • Get complete process visibility including variants of all your business processes
  • Analyse all the data and review high-level summaries or drill down to the process details: action type, variant frequency, time taken and more
  • One Click Automation enables the seamless creation of Kryon RPA Robots from the discovered processes best suited to RPA
  • Application white-listing and blacklisting - keep data private by configuring your Discovery Robots to look at actions only on specific applications

Adam Crocker

Sales Director UK&I
Kryon Systems

Dominic Dunkley

Senior Sales Engineer
Kryon Systems

1:30 pm - 2:30 pm Networking Lunch


2:30 pm - 4:30 pm Turn your RPA success into a scalable industrialisation project
Bryn Barlow - Partner, Financial Services Lead ISG
Keri Smith - Director, Automation Lead ISG
Beyond RPA – Driving Benefit from Automation beyond the Robot

Our 2 hour session will focus on tangible experience in moving past RPA to highlight practical solutions the business challenges we’ve fixed for our clients in this space;

  • What to look for in term of process characteristics and use cases so you can profile WHERE in your business intelligent automation is relevant
  • How to ensure you define business problems for Intelligent Automation to solve, rather than find a sexy technology and try and find WHAT to use it for
  • How to move beyond the PoC and scale this new world technology; the differences from RPA

We will call on real examples from Fraud, Customer Servicing and Underwriting with our practitioners sharing their experience in a lively interactive discussion.


Bryn Barlow

Partner, Financial Services Lead


Keri Smith

Director, Automation Lead


2:30 pm - 4:30 pm Use AI technology to manage internal requests and external complaints
Christophe Castan - Head of Artificial Intelligence AXA
  • Create a cognitive assistant who provides answers to common questions
  • Reduce internal traffic and speed up the response time for standard requests
  • Reduce effort of handling customer complaints
  • Use cognitive assistants and human employees together

Christophe Castan

Head of Artificial Intelligence

4:30 pm - 4:45 pm End of Pre-Conference Workshop Day