A PEX Network Interview with Pedro Suja
Head of Artificial Intelligence Technologies, BBVA Artificial Intelligence is now a key competitive advantage in banking, insurance and financial institutions
BBVA, the 2nd largest bank in Spain has proven to be an innovative bank quick to embrace new technologies. Their most recent project is a global deployment of a new platform for internal and external developers. In this exclusive PEX Network interview, Pedro Suja, Head of Artificial Intelligence Technologies BBVA & key speaker at the RPA & Intelligent Automation Banking Financial Services & Insurance World Summit, shares his insights from the company's intelligent automation journey so far and discusses how AI is playing a key part of their IT infrastructure.
Is robotic process automation the recipe for successful operations?
A PEX Network Interview with Bart Van De Sande, Head, Transaction Banking Operations, ABM AMRO
- ABM AMRO's key lessons from implementing RPA
- The importance of combining key Process knowledge with IT expertise
- Effectively engaging with the whole organisation when on the RPA journey
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We speak to the head of Swiss Re's Robotic Automation Center, Jose Ordinas Lewis, who explains why 2016 was an important year for the company's RPA efforts.
We spoke to Megan Caywood, Chief Platform Officer at Starling Bank about the disruptive influences impacting the financial services industry. This insightful interview will give you perspective on how disruptors in the financial services (FS), such as Starling Bank, are leading the way in customer facing FS.
Whilst automation is the hot topic on everyone’s lips within financial services, it’s not always that easy to ensure that everyone is on board. We spoke to Thierry Derungs, BNP Paribas’ Wealth Management Chief Digital Officer about achieving stakeholder buy-in and how to get everyone on board with your automation ideas. Download the interview to find out more.
The banking sector is facing tough challenges. Banks are increasingly turning to experienced end-to-end providers for innovative technological solutions to overcome these challenges.
New technologies are transforming the way in which banks operate and huge process improvements can be achieved through digitisation and automating manual tasks. Digital technologies can help banks cope with regulatory demands whilst improving customer experience and crucial cost savings. Increasing efficiency and rationalising the cost base may be important strategies, but it is equally important that banks re-focus their resources and people-based processes to optimise customer experiences. In the new environment it is the only way to win.