08 - 10 July, 2019 | London

Christophe Castan


Head of Artificial Intelligence
AXA


2:30 PM Use AI technology to manage internal requests and external complaints

  • Create a cognitive assistant who provides answers to common questions
  • Reduce internal traffic and speed up the response time for standard requests
  • Reduce effort of handling customer complaints
  • Use cognitive assistants and human employees together

4:40 PM What you can do for artificial intelligence

  • Ask not what AI can do for you, ask what you can do for AI
  • How to empower your people through AI: Switch mindsets to “AI is good and will augment me as an employee and a person”
  • From process-driven to data driven to AI-driven: Redefine the roadmap of your business processes and data flows
  • (Case Study) NLP for Entreprise Communication Management: Expected Reaction Management powered by AI


Check out the incredible speaker line-up to see who will be joining Christophe.

Download The Latest Agenda