09 - 11 July, 2018 | The Hurlingham Club, London, United Kingdom

Sebastian Antony

Head of Process Optimisation

4:30 PM RPA and Machine Learning as the ultimate tools for delivering higher quality products

  • Identify the use of RPA alongside your traditional process efficiency techniques
  • Move away from traditional customer service models and towards predictive analytics and machine learning
  • Profile customers and incorporate the data into your processes
  • Behavioural indicators to match customers, which leads to better outcomes for all

Check out the incredible speaker line-up to see who will be joining Sebastian.

Download The Latest Agenda