09 - 11 July, 2018 | The Hurlingham Club, London, United Kingdom
Head of Robotic Centre of Excellence Danske Bank
My name is Susanne Skaarup and I am heading Danske Bank’s Robotics Centre of Excellence. I have been working in Danske Bank the last 26 years – in front line as well as in head office functions either in business units or in the areas between business and IT. I am currently working in our Process Automation where we support the automation of customer journeys across Danske Bank. We design digitalized customer-centric end-to-end process flows. Testing and applying new advanced robotics technology are a key part of this. Process Automation is a part of our in-house consultancy unit Group Process Development which is an international community of 220 consultants who are working with customer journey design, process management and automation.
Check out the incredible speaker line-up to see who will be joining Susanne.