09 - 11 July, 2018 | The Hurlingham Club, London, United Kingdom

Susanne Skaarup

Head of Robotic Centre of Excellence
Danske Bank
My name is Susanne Skaarup and I am heading Danske Bank’s Robotics Centre of Excellence. I have been working in Danske Bank the last 26 years – in front line as well as in head office functions either in business units or in the areas between business and IT. I am currently working in our Process Automation where we support the automation of customer journeys across Danske Bank. We design digitalized customer-centric end-to-end process flows. Testing and applying new advanced robotics technology are a key part of this. Process Automation is a part of our in-house consultancy unit Group Process Development which is an international community of 220 consultants who are working with customer journey design, process management and automation.


3:00 PM Combine BPM and RPA, and deliver them as one

  • If RPA is not feasible or affordable in all legacy systems, then execute within BPM
  • The importance of involving IT on RPA journeys
  • Use your Centre of Excellence to help deliver operations and automation technologies as one


Check out the incredible speaker line-up to see who will be joining Susanne.

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