09 - 11 July, 2018 | The Hurlingham Club, London, United Kingdom

Wayne Butterfield

Director, Cognitive Automation & Innovation

11:30 AM Chat bots as a tool for improving customer service and quality

  • Use chat bots to understand your customers and offer them personalised products
  • How chat bots can detect customer complaints before they come in

Check out the incredible speaker line-up to see who will be joining Wayne.

Download The Latest Agenda